Terms & Conditions
Terms of Service
Effective Date: July 8, 2026
Company: Progressive Roofing & Home Improvements (“Company,” “we,” “us,” “our”)
Contact: 2504 Kentucky Ave., Kenner, LA 70062, United States | chris72663@hotmail.com | (504) 259-7663 (Outgoing calls only)
1) Acceptance of Terms
By accessing our website, submitting a form, requesting a free inspection or estimate, booking an appointment, or communicating with us (including by phone, email, or text message), you agree to these Terms of Service.
2) Services
We provide residential and commercial roofing inspections, roof repairs, roof replacements, roof coatings, gutter installation and repair, siding services, and related home improvement services. Any estimates, timelines, scheduling, and service availability are subject to change based on weather conditions, material availability, inspections, and other factors beyond our control.
3) User Responsibilities
You agree to provide accurate contact information and to use our website and communications channels lawfully. You may not misuse our systems, submit false or misleading information, send harmful content, or attempt unauthorized access to our website or systems.
4) Calls, Recording, and Electronic Communications (optional but common)
You consent to receive communications from us electronically (email, phone, SMS/MMS), consistent with your preferences and applicable law.
Calls may be monitored or recorded for quality assurance, training, and customer service purposes where permitted by applicable law.
Mobile Messaging Terms of Service (SMS/MMS)
This section is included to meet mobile program requirements (A2P/industry expectations): brand/program name, support contact, opt-out instructions, recurring message disclosure, and a description of the program.
A) Program/Brand Name
Progressive Roofing & Home Improvements Mobile Messaging Program
B) Program Description
By opting in, you agree to receive SMS/MMS messages from Progressive Roofing & Home Improvements about:
Appointment reminders and scheduling updates
Estimates, job/project communications, and service notifications
Customer support
(If separately opted in) promotional or marketing offers
C) Message Frequency
Message frequency varies based on your interactions with us (e.g., appointment confirmations, project updates). If you are opted into marketing, you may receive up to 4 marketing messages per month.
D) Costs
Message and data rates may apply.
E) Opt-Out
Reply STOP to cancel at any time.
F) Help / Customer Support
Reply HELP for help, or contact us at:
Email: chris72663@hotmail.com
Phone: (504) 259-7663 (Outgoing calls only)
G) Carriers and Delivery
Carriers are not liable for delayed or undelivered messages.
H) Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) or have permission of a parent/guardian to opt in.
I) Privacy
Your use of the mobile messaging program is also governed by our Privacy Policy: https://259roof.com/privacy-policy.
We do not share mobile information for marketing/promotional purposes.
5) Limitation of Liability (basic)
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising out of your use of our services, website, or communications.
6) Changes to Terms
We may update these Terms from time to time. Continued use of our website/services indicates acceptance of the updated Terms.
7) Governing Law
These Terms are governed by the laws of the State of Louisiana. Any disputes will be handled in Jefferson Parish, Louisiana, unless otherwise required by law.